Privacy Policy

This Privacy Policy explains how QUIVON, a company registered in France, with its registered office at 229 RUE SAINT-HONORE, 75001 PARIS, collects, uses, and protects your personal data when you visit our website quivon.tech and use our services.

1. Data We Collect
We may collect the following types of personal data:
Identity information: First name, last name
Contact details: Postal address, email address, phone number
Payment information: Bank details (processed via secure payment platforms)
Technical data: IP address, browser type, pages visited (via cookies)

2. Purpose of Data Processing
Your personal data is used to:
Process and deliver your orders
Provide customer support
Send you marketing communications (with your consent)
Improve our website and services
Comply with our legal obligations (invoicing, warranty, etc.)

3. Legal Basis for Processing
We process your data based on the following legal grounds:
Performance of a contract (e.g., to fulfill an order)
Your consent (e.g., for newsletters)
Legal obligations (e.g., accounting records)
Legitimate interests (e.g., improving customer experience)

4. Data Recipients
Your data may be shared with:
Our logistics providers (e.g., delivery services)
Secure payment service providers
Marketing partners (with your explicit consent)
Public authorities when legally required

5. Data Retention
We retain your personal data as follows:
Active customers: For the duration of the commercial relationship
Accounting/invoicing data: 10 years (legal obligation)
Prospective customers (leads): 3 years from the last interaction

6. Your Rights
Under the GDPR, you have the right to:
Access your data
Correct inaccurate data
Request erasure of your data
Restrict processing
Data portability
Object to processing
Withdraw your consent at any time
To exercise any of your rights, please contact us at:
Email: toomassitikov@inbox.eu
Postal address: 229 RUE SAINT-HONORE, 75001 PARIS
We will respond to your request within one month.

7. Cookies
We use cookies to enhance your browsing experience and to analyze website traffic. You can manage your cookie preferences at any time through your browser settings or via our cookie consent banner.

8. Data Security
We take appropriate technical and organizational measures to ensure the security of your personal data and to prevent unauthorized access, disclosure, alteration, or destruction.

9. Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: toomassitikov@inbox.eu
Phone: +33750744932

If you believe your data protection rights have been violated, you can file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés), the French data protection authority.